Chelsa

Shipping policy

Please read and understand our shipping policy information at: www.ifandco.com/pages/shipping-policy and the below terms before placing your order:

Packaging:
Official IF AND CO. jewelry pouch and/or box will be included in every order of items where a pouch and/or box is required. If you wish to leave a customized note with your order, please let us know upon ordering.

Domestic Shipments within the US:
The majority of orders placed at IFANDCO.COM are shipped via FedEx 2-Day Air, FedEx Standard Overnight, and FedEx Priority Overnight, with all shipments including tracking and complimentary full-coverage insurance. We require a signature upon delivery for all orders.

Complimentary 2-Day shipping is available to all domestic online orders valued over $500. IF AND CO. is not liable for lost shipments when tracking details for your order shows it has been (a) signed for and (b) delivered.

We are not responsible for the delayed delivery of packages due to the customer not being available for signature upon arrival, or due to any unforeseen weather or technical issue faced by the shipping company. If your package is returned to us for any reason, you will be responsible for charges relating to the re-shipment of your order. If you opt for not re-shipping your order, there will be a 20% restocking fee if your order is deemed acceptable for return.

International Shipments outside the US:
We ship all international orders with complimentary insurance and a signature requirement. Please note, there may be duties and/or taxes imposed by the destination country upon delivery. IF AND CO. is not responsible for these charges. Customs policies vary widely from country to country. Please contact your local customs office for further information.

In addition:

  • IF AND CO. is not responsible for the delivery of packages due to customs, address change or weather related issues when shipping internationally;
  • Any and all costs reasonably incurred by a refused delivery for any reason (including but not limited to high custom or brokerage fees, duties, taxes or restrictions imposed by the country of destination) are the responsibility of the purchaser; and
  • If your package is returned to us for any reason, you will be subject to paying for the re-shipment of your order. If you opt for not re-shipping your order, there will be a 20% restock fee less any expenses in preparing and shipping your order.